FREQUENTLY ASKED QUESTIONS

 CHECK OUT OUR FAQs

  • Yes we can! With The Ace, we can do all of the heavy lifting, including the research, making selective recommendations and the bookings, for our clients. We still start with an intro call to learn more about your vision and needs for that particular trip and will put together a custom proposal based on how much support you need.

    We can book as much or as little as you need including your accommodations, day trips, excursions, activities, transfers, dinner reservations. We have connections, suppliers and Local Tastemakers globally to plan and book your trip to perfection. Please note our team is unable to book flights but we are happy to connect you with our preferred flight desk that can book flights for an additional fee.

    If you're looking to complete and manage all of your own bookings, our other services are a great option as we will provide curated, pared-down recommendations and/or a personalized itinerary for you to book yourself!

    No matter which route you choose, we want to fast forward to the part of trip planning where you’ve got a few amazing options and just have to choose one.

  • We founded The CC to fill some gaps we saw in mid-level luxury travel. Our team of Tastemakers either live in or spend a significant amount of the year in the destination where they are advising and we believe are the most well-suited partners to give you real time recommendations. Want to know which neighborhood is best for renting a villa in Mexico City? Curious whether you actually need a reservation for that hot new LA restaurant on a Tuesday? At The CC we’re all about hyper-local intel and details, details, details.

    No matter which service you choose, you can trust that the recommendations you receive from our Local Tastemakers, suppliers and network of contacts are making the best recommendation for you and not because they're working for a commission.

    We're your secret travel weapon, whether you need just a few local tips and recs, you want a custom itinerary that you can book yourself or whether you want the whole trip planned and handled for you by our team.

  • Trusted Travel Partners are Tastemakers that can book travel for you! We have onboarded Trusted Travel Partners in countries where we feel the complexity of logistics, the exclusivity of properties or the remoteness of their destinations warrant some extra trip-planning TLC. Read the full overview of our Trusted Travel Partner Program here!

  • The Architect is your quick hitter for curated insider recommendations. You’ll fill out our Travel Questionnaire so we know about your travel style, budget and preferences and we’ll put together a tailored-to-you list of recommendations.

    You can choose to receive recommendations on Food + Bev (restaurants, cafes, bars, lounges), Stays (boutique hotels, B&Bs, inns) and/or Experiences (suggested activities and things to explore).

    Your Tastemaker will put together a personalized PDF in ~5 days or less.

  • Either before or after you purchase The Maven, you’ll fill out The CC Travel Questionnaire. Whether you’re just starting to research your trip or putting the finishing touches on your itinerary, we highly encourage you fill out the questionnaire. The more your Tastemaker knows about your travel style and dreams for this trip, the more tailored their recommendations will be!

    You will then set up a 45-min virtual consultation with your Local Tastemaker. Your time together can be spent covering anything you want to discuss about your trip, such as logistics (trains, planes + automobiles), local customs and culture, things you absolutely shouldn’t miss while visiting, or feedback on your trip outline.

    Following your consult, your Tastemaker will put together a curated Destination Document including their notes, recommendations that were discussed and any follow-up notes from your meeting.

    With The Maven, you also have access to The CC’s insider perks such as room upgrades, complimentary breakfast for two, spa and food & beverage credits and more for certain hotels.

    Our turnaround time for The Maven is ~7 days.

  • Either before or after you purchase The Boss, you’ll fill out The CC Travel Questionnaire which will serve as a base to build off of in your meeting with your Tastemaker. Whether you’re in the initial planning phase or elbow-deep in research, we highly encourage you fill out the questionnaire. The more your Tastemaker knows about your travel style and dreams for this trip, the more tailored your itinerary will be!

    You will then set up a 45-min virtual consultation with your Tastemaker to discuss your trip goals and put together a basic trip outline that you’re excited about. If your Tastemaker throws some exciting alternatives your way, you can absolutely take some time to research and make a decision on your final trip outline before they move forward.

    Our Tastemaker will then get to work curating a daily itinerary for your trip including personalized recommendations for accommodations, restaurants, day trips, experiences, tours, activities, logistics, transfers and more. Our team will typically recommend 2-4 accommodation options that fit your budget and travel style; we will do the research to ensure your recommended accommodations have availability for your travel dates and will include clickable links to easily book all accommodations and excursions.

    With The Boss, you also have access to The CC’s insider perks such as room upgrades, complimentary breakfast for two, spa and food & beverage credits and more for certain hotels.

    Our turnaround time for The Boss is ~2 weeks as they are very detailed and created just for you!

    Check out a sample curated itinerary here in this Central California Road Trip itinerary.

  • Either before or after you purchase The Ace, you’ll fill out The CC Travel Questionnaire, which serves as a base to build off of in your consultation. Our goal is to maximize our time together and the more we know about your travel style and vision for this particular trip, the better the experience will be!

    You will then set up a 45-min virtual consultation with our founder, Kalyn Salinas, as your Lead Tastemaker to discuss your trip goals and put together a basic trip outline that you’re excited about. If Kalyn throws some interesting options your way, you can absolutely take time to research and make a decision on your final trip outline before moving to the itinerary-building phase.

    Kalyn will then work with a local network of Tastemakers, suppliers and networking contacts to build your initial itinerary and curate options for accommodations, activities and excursions, day trips, restaurants, experiences, transfers and more. Once that itinerary has your stamp of approval, we will take action and make the bookings. For any flights that occur during your trip, we will assist in researching flight options for you (as that is a key part of building a seamless itinerary) however our team is unable to book flights. We are always happy to connect our clients with our preferred flight desk that can book flights for an additional fee.

    With The Ace, you also have access to The CC’s insider perks such as room upgrades, complimentary breakfast for two, spa and food & beverage credits and more for certain hotels.

    The Ace is highly curated to your personal trip needs and our custom proposal takes into account how much support you need, the size of the group traveling, duration of the trip, complexity of logistics and how quickly you need the trip executed. Reach out to us here to learn more!

  • If you’re traveling somewhere that you don’t see listed in our Destinations, fill out our New Destination Form and we will try to work our magic and find you a Tastemaker ASAP.

  • We know that travel plans change so you can cancel your call with your Tastemaker for a full refund anytime prior to your meeting. Out of consideration to your Tastemaker, we ask that you notify us via email at least 24 hours before your scheduled call but this is a courtesy and not a requirement. You can email us with a cancellation request here.

    To read our full policy regarding rescheduling or canceling a meeting with your Tastemaker, click here.

  • Our Tastemakers are rad, we aren't surprised you want to spend more time with them. We know there can be a lot to cover depending on the scope of your trip and our Tastemakers always try their best to cover all of your needs and questions in one session. If you need more time with your Tastemaker, feel free to purchase another session here. I know they would love to keep the conversation going!

  • Absolutely! Should you choose to upgrade, you can use the amount paid for The Maven as a credit towards the total cost of The Boss or The Ace. Shoot us a note here so we can help.

  • Our criteria is simple: Our Tastemakers know their city inside and out, have an amazing taste level and are passionate about helping others travel their town or region like a local. Most of our Tastemakers are working professionals that have an entrepreneurial mindset and are advising clients after hours because they love it!

  • We would love to meet you! Reach out via our Contact Us page to learn more about the benefits of being a Tastemaker including competitive pay, flexible hours and growth opportunity with a rapidly scaling, female-founded start-up.